SMALL BATCH • NEW HAMPSHIRE ROOTS • VETERAN DEVELOPED • BIG FLAVOR
RAUNCHY ROOSTER • NORTH COUNTRY

Privacy Policy

Last updated: November 4, 2026

Raunchy Rooster is a brand of Legacy Acres at Stearns Brook Farm, LLC, based in Milan, New Hampshire. This policy explains how we handle information when you visit raunchyrooster.com, place an order, contact us, or use our website features. For privacy questions or requests, email hello@raunchyrooster.com.

Information we collect

When you order, we collect the information needed to process and support your purchase, such as your name, email address, billing and shipping addresses, phone number when provided, the products you buy, order notes, and payment status or transaction references. If you contact us, we receive your message and any information or photographs you choose to send. Please do not send full payment card numbers or other sensitive information by email.

The website, shopping software, and services used to operate and protect the store may also process technical information such as your IP address, browser or device details, pages requested, and the time of a visit. If you use an existing website account, we also hold the information associated with that account.

How we use information

We use information to accept and fulfill orders, calculate shipping, arrange eligible pickup, send order updates, respond to questions, handle returns or other order issues, maintain business records, and protect the website and payments against misuse. Information provided for a particular request is also used to respond to that request.

Payments

Payments are handled through the payment services offered at checkout, including Stripe and PayPal. Relevant billing, contact, order, and technical information is shared with the selected payment service to process the transaction and help prevent fraud. Payment credentials are handled by the payment provider; our order records include payment status and transaction references. If you choose a wallet or installment payment method, that service may also process your information under its own terms and privacy policy.

You can read the Stripe Privacy Policy and PayPal Privacy Statement for more about those services.

Fulfillment, shipping, and service providers

We share relevant order and delivery details with the partners needed to prepare and deliver your items. Coffee orders are fulfilled by our roasting partner, Liberty Beans Coffee. Some merchandise is made and shipped by print-on-demand partners, including Printful and Teelaunch. Depending on the item, the partner may receive the recipient’s name, delivery address, contact details needed for delivery, and the products ordered. Shipping carriers and shipping-label or rate services also receive the information needed to quote, ship, and track deliveries.

Website hosting, technical administration, email, and security providers may process information while supporting the store. Authorized people who operate the business can access information needed for their work. We may also disclose information when required by law or necessary to address fraud, disputes, or threats to people or the website. Providers may process information in the United States or other locations described in their policies. See the Printful Privacy Policy and Teelaunch Privacy Policy.

Cookies and website features

The shop uses cookies and similar browser storage to remember cart contents and connect your browser with its shopping session. WordPress also uses cookies for sign-in and account functions. Payment services may use cookies or similar technologies for payment functionality and fraud prevention. You can manage or block cookies in your browser, although doing so may prevent parts of the shop or checkout from working.

Our coffee farmstand voting tool records aggregate vote totals and uses a browser cookie lasting up to 30 days to remember that a ballot has been submitted. The ballot form does not ask for your name or email address. Normal website and security logs may still record technical information when you use the tool.

Comments and embedded content

If you leave a comment where comments are enabled, WordPress collects the details shown in the comment form, together with your IP address and browser information for moderation and spam prevention. Published comments and the name you provide may be visible to other visitors. If profile images are enabled, a hash of your email address may be sent to Gravatar to check for an associated image; see Automattic’s Privacy Policy. Optional comment cookies can remember your details for a later visit.

Pages may contain content from other websites or links to third-party services. Embedded content can allow its provider to collect information as though you visited that provider directly. Those services have their own privacy practices.

How long we keep information

We retain order and customer-support records for business, accounting, tax, security, and dispute-handling purposes. We currently do not apply a fixed automatic deletion period to store order records. Information remains until removed through an administrative process or an approved request, subject to records we need to retain. Comments and associated metadata may be retained indefinitely. Service providers apply their own retention practices to the information they process.

Your choices and requests

You can contact hello@raunchyrooster.com to ask about the information we hold about you or to request access, correction, or deletion. We may need to verify your identity before responding. Some information may need to be retained for legal, accounting, security, or dispute purposes. The rights available to you depend on applicable law; requests relating to a payment provider or another independent service may also need to be directed to that provider.

Policy updates

We may update this policy as the website, services, or information practices change. The date at the top identifies the latest revision. Our Terms of Sale and Shipping & Returns page provide information about purchases and fulfillment.